ADEO Dev x Data x PMS 2024

The advent of digital transformation has revolutionized the way businesses operate, emphasizing the need for robust systems and transparent communication channels. In this context, a pragmatic monitoring tool such as StatusPage serves as a pivotal tool for monitoring system health and business gestures while providing real-time updates to business and tech stakeholders.
It is a tool designed by Operations teams to reduce the complexity of ensuring platforms’ reliability and to provide Business and Product teams with an easy way to visualize the health of customer journeys and assess business impact.

This paper demonstrates how GTDP and LMPT are working together and embracing a pragmatic and efficient product management strategy to develop the StatusPage platform for global adoption with a clear customer-centric mindset. It describes the journey we continuously follow to understand the target audience, what the product must be to fulfill the users’ real needs and have the right feature roadmap while ensuring the product delivery is (always) aligned with the company’s requirements to support business and technical operations.

In the dynamic landscape of digital services, ensuring reliability and maintaining transparent communication with business and tech stakeholders is paramount for sustainable business growth. This paper explores the key role of product management when developing a product for global adoption at ADEO, ensuring a proper understanding of the audience and the jobs to be done. Following dynamic and efficient approaches, we ensure this GTDP product meets the technical and business goals set by ADEO.