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Tuesday, June 4 • 5:00pm - 5:30pm
How will Customer Journeys impact the future of ADEO growth?

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We will talk about: 
i) Context: why is CX important?
ii) What is the situation at Adeo?
iii) What is the solution?
iv) How it will impact other teams?
v) How do we measure success?
vi) Initial results and plan for the rest of the year

Speakers
avatar for Jérémie BOUDET

Jérémie BOUDET

UX Designer, ADEO Services
avatar for Alice BOUQUET

Alice BOUQUET

HEAD OF SELLERS & SERVICES, ADEO Services
I’m Alice Bouquet, based in Lille. I am head of Global Customer Experience at Adeo since September 2023. I have been at Adeo for the past 3 years, initially as part of the Marketplace team in charge of Sellers and Seller Services. Before that, I worked at Amazon for 7 years in different... Read More →


Tuesday June 4, 2024 5:00pm - 5:30pm CEST
📣 Amphitheater
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