ADEO Dev x Data x PMS 2024

This talk explores how the adoption of generative AI at Leroy Merlin serves as a catalyst for holistic transformation, encompassing process improvement, enriching the employee experience and driving open innovation. We will discuss the challenges of AI integration, upskilling users, and creating a culture of collaboration around Generative AI where technology accelerates the exploration of business cases, all while navigating with caution in the risk landscape associated with AI.

This intervention details our strategic approach towards the successful integration of AI within businesses, but also stores, the challenges encountered and the solutions tested. Our lessons offer a valuable perspective for BUs aspiring to an inclusive and engaging digital transformation and raise the question of putting generative AI in the hands of all (or not) collaborators.