ADEO Dev x Data x PMS 2024

In today's competitive retail landscape, delivering exceptional customer service is paramount. In this tech talk, we will explore how leveraging advanced text embedding and GenAI techniques this chatbot enables salespersons to address complex customer questions with ease and efficiency. We will delve into the architecture and working principles of the RAG AI framework, highlighting how it combines the power of generative models with intelligent retrieval mechanisms to provide accurate and contextually relevant responses. Through a live demo, we will demonstrate the potential impact of this technology on salesmen knowledge and customer satisfaction.